The moment your loved one is safely buckled in, the family thread lights up.
Coastal Corridor. Savannah to Charleston.
Concierge medical rides, handled like family.
ADA Compliant
Vetted Drivers
24 / 7 Dispatch
Hospital Clean
CPR Certified
Family-Owned
The Lowcountry Prime Difference
We don't call it transportation.
01 of 03
Door Through Door
Our drivers walk into the home, assist through every doorway, escort to the appointment desk, and stay close until handoff. We do not stop at the curb. We close the loop.
Whole journey care
02 of 03
Family Peace of Mind
Loved ones receive a text at every checkpoint. Pickup, arrival, discharge, return home. The family back home can breathe easy from the first text to the last.
Real-time, every leg of the trip
03 of 03
A Cabin You Can Recover In
Small amenities and a comfortable ride. Late model SUVs and accessible vans, detailed daily, ready before you are.
Hospitality-grade vehicle standards
The Journey, Step by Step
The Journey.
No app to download. No account to make. Reserve in two minutes by phone or online, then we handle every detail.
01
Reserve
Book by phone or web form. Tell us where, when, and any mobility or medical considerations.
02
Confirm
You receive a written confirmation with your assigned driver, vehicle, and arrival window, usually within fifteen minutes.
03
Ride
Door through door service, climate-set cabin, calm conversation if you would like, silence if you would not.
04
Return Home
Same driver, same vehicle, escorted from the discharge desk all the way through your own front door.
For the Family Back Home
When Mom rides with us, the whole family rides along.
A dispatcher texts the family at every checkpoint of every trip. The first time you receive one, you'll understand why our families never use anyone else.
01
Pickup confirmation
02
En route updates
A text from dispatch confirms departure and shares the expected arrival time.
03
Arrival and discharge alerts
You'll know when they walk in, when the procedure ends, and when they're heading home.
04
Home safe confirmation
The final message. Door handoff complete, settled in, ready to rest.
The Coastal Corridor
We know every mile of this coast.
Five communities, one corridor. We know every hospital approach, every shortcut around the bridges, every back-road that gets a loved one home gently.
Savannah
Memorial Health, St. Joseph's, Candler
Bluffton
Coastal Carolina, Bluffton Med Plaza
Hilton Head
Hilton Head Regional, The Heritage
Beaufort
Beaufort Memorial, Naval Hospital
Charleston
MUSC, Roper, Trident, Bon Secours
Background Check
Seven year criminal, motor vehicle, sex-offender registry.
Defensive Driving
Certified course on smooth, patient-aware driving.
First Aid and CPR
American Red Cross certified, refreshed annually.
Patient Handling
Wheelchair transfers, lift technique, mobility-aid use.
Bedside Manner
Calm voice. Patient pacing. Listening above all.
$1.5M
Commercial Liability
40+
Hours Initial Training
100%
Drug-Tested Quarterly
7yr
Background Check Window
The Ride
ADA-equipped. Detailed daily. Always ready.
A Chrysler Pacifica, ADA-equipped and hospital-grade clean. Wheelchair access, room enough for the walker and the oxygen tank, and a Plus-One companion riding alongside — never apart.
The Pacifica, equipped for the day
A Chrysler Pacifica, ADA-equipped and built around mobility. Wheelchair access, room enough for the chair, the walker, the oxygen tank, and a Plus-One companion all riding together. Hospital-grade clean. Detailed daily. Driven by a trained mobility-assist driver, every trip.
Wheelchair access
Plus-One companion ready
Walker, oxygen room
Detailed daily
A reference point
$2,300
Average ER visit
after a missed appointment
after a missed appointment
$400+
Private medical transport
per ground-level trip
per ground-level trip
$89
Lowcountry Prime,
door through door
door through door
Ways to Ride With Us
Rates published. Quotes never required.
Most companies in this category make you call for a quote. We don't. Trust starts with showing the bill before the ride.
Standard Trip
The Single Appointment
$89one-way, up to 25 miles
One-way pricing. Round-trip is two one-way rides — $178 total.
- Door-through-door escort, both ends
- Plus-One companion always free
- Family text alerts at every checkpoint
- Beyond 25 miles: +$3 per mile
Wait and Return
The Surgery Day
$385round-trip, up to 8 hours
For surgery, infusion, dialysis, or any appointment where discharge matters.
- Same driver, same vehicle, full appointment window
- Driver stays on site, no re-dispatch risk
- Recovery-aware return ride home
- Beyond 8 hours: $35 per hour (15-min increments)
The Recovery Round
The Procedure Package
$475three trips, save $88
À la carte: $89 + $385 + $89 = $563. You save $88.
- Trip 1: Pre-op consult ($89 value)
- Trip 2: Surgery-day Wait and Return ($385 value)
- Trip 3: Post-op follow-up ($89 value)
- Same driver across all three visits
Prime Patron
The House Account
$299annual fee, rides extra
For families with weekly recurring trips, chemo, dialysis, or PT schedules.
- 10% off every ride, all year long
- Priority dispatch, front of the queue
- Same dedicated driver assigned to your family
- Note: rides are billed at member rates, not included
Published add-ons and policies. Everything that can change the bill, in plain language.
- Long-distance corridor trips beyond 25 miles add $4.50 per mile.
- After-hours service (8 PM to 6 AM, Sundays) adds 25%.
- Same-day bookings under 12 hours notice add 20%.
- Federal holidays: we do not operate. Plan ahead and book the day before or after.
- Cancellation: free up to 24 hours before pickup. Inside that window, a cancellation fee applies. Hospital cancellations and medical emergencies are always free.
- HSA and FSA receipts available on request.
Insurance and Medicaid Programs We Work With
BCBS South Carolina
Humana
Aetna
Modivcare
MTM Inc.
Veyo
SC Medicaid
GA Medicaid
Ready to hand the trip to us?
Reserve in two minutes online, or call dispatch and a real human picks up. Whichever feels easier today.
Questions From Families
What families ask us most.
Don't see your question here? Call dispatch any time of day or night. A real human answers the phone.
An Uber driver is a stranger with a phone. Ours is a trained medical-transit professional who knows your mother's name, her walker, and which door of the cardiology building has the ramp. No surge pricing. No cancellations at 7:58 a.m. No "where is the driver?" panic at the curb. We do not stop at the curb. We walk her in, hand her off at the appointment desk, and text you when she is back in her chair at home.
Family drives are wonderful, until it's the third Tuesday in a row and someone has to leave work. The next fall happens in a parking lot, not a hallway. Our drivers are trained in transfer assists, gait belts, post-op pacing, and oxygen handling. The appointment is rarely the hard part. The forty minutes of waiting, the curb, the stairs, and getting her settled at home afterward are. Let your husband or your brother be your mother's family that day, not her driver.
Yes. We work directly with major NEMT payers and select South Carolina and Georgia Medicaid programs. Call dispatch with your member ID and we'll verify benefits and handle the paperwork on your behalf. Self-pay patients receive transparent flat rates published on this page.
Our drivers carry First Aid and CPR certification, a direct line to our on-call dispatch supervisor, and a documented incident protocol. Every vehicle is covered by $1.5M in commercial auto liability plus medical-payments coverage on every passenger. If there is any cause for concern at all, we contact the family immediately and route to the nearest appropriate care facility.
It usually does. Standard return rides include a 30-minute grace window with no additional fee. Beyond that, your driver waits and the meter runs at $45 per hour in 15-minute increments. For surgery or procedure days, the Wait and Return service is the better fit. Your driver and vehicle stay on site for the full appointment window with no re-dispatch risk.
Always, and at no additional charge. Our Plus-One Free policy is part of every ride. We believe no one should face a medical appointment alone, and we will never separate a patient from a loved one to save a seat.
Our drivers are certified in wheelchair transfers, walker and cane assistance, oxygen-cylinder handling, post-surgical pacing, and basic transfer techniques. Our ADA-accessible coach offers hydraulic lift loading and four-point wheelchair securement. Stretcher transport is available on advance request. We are not a licensed ambulance service. For emergencies, always call 911.
When you book, you provide up to four family contact numbers. Each receives a text thread with pickup confirmation, en route updates, arrival notification, discharge alert, and the home safe confirmation. A dispatcher sends each text personally. No app to download, no account to create.
For routine appointments, 24 hours notice secures your preferred driver. For surgery or procedure-day Wait and Return service, we recommend booking at least 72 hours ahead so the same driver can be dedicated to your full appointment window. Same-day rides are subject to availability. Call dispatch and we'll do everything possible to accommodate.
Most transit companies stop at the curb. We do not. Our driver walks into your home, helps with bags, walker, oxygen, or wheelchair, escorts you to the vehicle, drives you to your appointment, walks you to the appointment desk, and stays close until handoff is complete. On the return ride, we reverse the process. To your front door, settled in, water within reach.
Reserve Your Ride
Two minutes now. A real human within fifteen.
- Dispatch responds in under 15 minutesEvery reservation is reviewed by a human dispatcher before confirmation.
- Plus-One companion always freeNo surcharge for spouses, caregivers, or family members.
- Cancel free up to 24 hours before pickupPlans change. Inside 24 hours, a cancellation fee applies. Hospital cancellations and medical emergencies are always free.
- Or simply call dispatchReal humans, 24/7. (706) 851-9580